WhatsApp Chatbot for E-Commerce

In recent years, Chatbots have become an immensely popular business tool to connect and communicate with customers. Most of the businesses realized the importance of chatbots in business growth and started implementing chatbots in their official websites and apps for acquiring more customers. Recently, the most used and popular messaging app in the world, WhatsApp has implemented the chatbot to the WhatsApp business accounts. E-commerce has benefited the most from the WhatsApp chatbots especially during the pandemic. It has helped the e-commerce businesses to connect with their customers regarding the business and has become the most preferred channel of communication as everyone has a WhatsApp account. WhatsApp chatbots have helped the e-commerce business in many ways. It has helped the business to have transparent communication with the customers in real-time. Chatbots have helped the business to engage the customers 24/7 through quick automated responses. The ...