Digital Transformation in the time of Covid 19

It has now been a year since the outbreak of the Covid 19 pandemic. The impact of the pandemic was severe in all sectors, be it business, education, medical, or hospitality sector. But this was also the time people realized the need to digitize various sectors. The pandemic followed by the lockdown and the travel restrictions took a heavy toll especially in the business sector and the education sector. Customers were unable to visit the stores physically for purchasing and there was a huge decline in the sales. This was the exact point in time where every small and medium business and various sectors started to embrace the idea of digital transformation. It was the need of the hour to survive and overcome the hurdles thrown at their way by the pandemic and reach out to their customers once again. Digitalization of business has helped to bridge the gap between the customers and the businesses. Contrary to the popular belief regarding the in-store e...